By: Stanley Miller II
I had just pulled into the driveway and was climbing out of my truck when tragedy struck.
As I was fumbling with my belongings, my iPhone 3G slipped out of its case and went crashing onto the concrete.
It was less than a 2-foot fall, but it seemed to take an eternity as I watched in horror.
I could see the phone glinting in the glow of a nearby streetlight as it came to a rattling rest on the ground.
I knew it was going to be broken - the only question was how badly. Although the iPhone 3G is a brilliant device with many virtues, being sturdy is not one of them.
It still worked, but the screen suffered a hideous crack in the upper-right corner.
Over the next few days I noticed that crack growing, and staring at it every time I made a call, checked my e-mail or played a song slowly began eating at me - I had to fix it.
After watching videos on YouTube showing how to replace an iPhone 3G screen, I was pretty confident I could do it myself.
The challenge, however, was finding a replacement digitizer and glass.
Several Web sites were sold out of the coveted replacement part, and then I remembered a Kalamazoo, Mich-based company called RapidRepair.com.
The company, which specializes in repairing iPhones, iPods and Microsoft’s Zune players, had the part in stock and charges the same price - $149.99 - whether you install it or have their technicians do it.
The price of shipping the phone to them was a small price to pay to have it done by professionals, and RapidRepair.com blasts it back to you via overnight Federal Express when the work is done.
From the beginning, the repair service inspired confidence.
They were upfront during the online payment process with warnings that opening the phone for repairs might leave some cosmetic blemishes on the case.
They also note that all repairs come with a 90-day warranty on parts and labor.
RapidRepair.com was also quick with e-mail confirmations. I knew when my phone had landed at its repair center on a Friday, and by Monday afternoon, an e-mail arrived saying it was on its way back home, along with a tracking number.
That Tuesday morning, I eagerly unwrapped it and was pleasantly surprised to see only a handful of pockmarks on the case where the tech had cracked it open.
The battery was drained, but the screen was pristine and glowed with life after I plugged it in.
It was the same old iPhone - quick and responsive to the touch, with all of my information intact.
The company even threw in a free screen protector.
It’s been a couple of weeks since the iPhone fix, and it is still working as if it had never been broken.
[Thanks: http://www.jsonline.com]
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