iPhone News Updated

Some Apple stores in Canada received wrong iPhone 3GS units?

Some Apple stores in Canada received wrong iPhone 3GS units?

“I’m surprised there hasn’t been much coverage of the massive manufacturing screwup that Apple retail stores in Canada suffered yesterday… every Fido iPhone at my local Apple store (Fido part number, Fido SIM card) was shipped locked to Rogers! Apparently only Apple retail SKUs were affected; phones shipped to Fido stores and 3rd parties (TBooth, Wireless Wave) didn’t have this problem.

When it finally got fixed, the sales people were told by corporate that it was “a problem with iTunes”… but as far as I can tell, the only thing they “fixed” in iTunes was to let it unlock mismatched SIMs, and then update the baseband with a Fido sublock! During troubleshooting, we successfully activated a “Fido” phone with a Rogers SIM.

That said, the customer service I received was excellent. The employees I dealt with were polite, professional, and actively engaged in helping resolve my problem. This was clearly beyond their control, but they did the best they could to keep me informed and involved in the process, which is the reason why I made my purchase at the Apple store instead of the carrier or a reseller.”

While we cannot confirm or deny this, another reader e-mailed us confirming that it happened to him as well. Are there more folks out there that were affected by this? Leave us a comment!

[Thanks: http://www.iphoneworld.ca]

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