iPhone News Updated

Reports: More problems for iPhone 4 orders

Reports: More problems for iPhone 4 orders

As deliveries of the hotly anticipated iPhone 4 were set to begin, reports surfaced Monday of more problems with the Apple phone’s ordering process.

Last week, AT&T, the exclusive wireless provider for the iPhone, suspended pre-orders after its system was overwhelmed.

On Monday, several technology websites reported receiving messages from readers that their iPhone pre-orders had been canceled without any further explanation.

Tech site Gizmodo printed an e-mail from AT&T that a reader reportedly forwarded to them. It read:

“Your iPhone order has been cancelled. Your credit card has not been charged. If you believe you have received this email in error, please return to the AT&T store where you placed your order. Sincerely, AT&T”

Another reader forwarded an e-mail, apparently from Apple, saying it was “unable to complete the authorization process” for his phone order.

Gizmodo quoted an unnamed reader who claimed to be an AT&T employee who said that only duplicate orders, by people who hit “submit” on their order more than once, were being canceled.

Representatives from Apple and AT&T did not immediately respond to messages from CNN.com for comment.

Several internet reports said Monday that people who have ordered the phone have begun receiving shipment notifications.

Last week’s suspension of sales came after a response that was 10 times bigger than that for the iPhone 3GS last year. Apple said it sold 600,000 iPhone 4s on Tuesday.

Apple had not set aside enough phones for pre-order, according to AT&T.

[Thanks: http://edition.cnn.com]

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