iPhone News Updated

TKTS has app for iPhone, new Times Square service team

TKTS has app for iPhone, new Times Square service team

Here’s an announcement from the Theatre Development Fund — the folks who run the TKTS discount ticket booth in New York — about its new iPhone app to buy their tickets. In addition, the TDF has a patron-services program to improve the ticket-buying experience.

The TDF writes:

TDF is launching two new services to make the TKTS ticket-buying experience easier than ever for the hundreds of thousands of theater lovers who visit TDF’s three TKTS Discount Booths for same-day tickets to Broadway and Off Broadway productions. They are: The Official TKTS iPhone app, which lets TKTS customers know, in real-time, what shows are available at all three TKTS Discount Booths; and TKTS Patron Services Program at TKTS Times Square, which helps theatregoers navigate the ins and outs of the TKTS Booth experience.

TKTS’ Patron Services team is now in place and the Official TKTS iPhone app is currently available free of charge when it is downloaded by March 1, 2011.

About the new services:

TKTS iPhone app

The Official TKTS iPhone app, which will is available for download free of charge on iTunes through March 1, is the only way to get accurate, real-time listings of all Broadway and Off Broadway shows available at the world famous TKTS Discount Ticket Booths in New York City. The TKTS iPhone app is connected to the same software that runs the TKTS electronic boards, so patrons see exactly what is being shown on the boards.

The Official TKTS iPhone app features:

• A real-time display of what is currently on sale at all three TKTS Discount booths.
• A comprehensive show search, where you’ll find what is happening onstage in New York City  including show descriptions, performance schedules, theater locations, accessibility information and links to official show websites for Broadway, Off-Broadway, off-off-Broadway, dance and music productions.
• TDF Stages, TDF’s online theatermagazine featuring articles, videos and podcasts.

You may download the app at the iTunes app store or at www.tdf.org/tktsapp An android version of the Official TKTS app will be forthcoming.

Patron-services program

TKTS Patron Services Representatives, sporting snappy red jackets, are now on-site in the hectic environment at Duffy Square to help TKTS Times Square patrons navigate the ticket-buying process, assist in educating them on the content of the shows available, guide the line of more than half “first-time theatregoers,” from the United States and around the world to purchasing their first Broadway tickets, and enhance their experience as a TKTS customer.

TKTS Patron Services Representatives are nonbiased, highly trained theater enthusiasts with a passion for customer service. They are educated about the Broadway and Off-Broadway season and show-business news, and are valued sources of information about the Times Square area. Several team members are bilingual, members of the theater industry and possess degrees in related fields. In essence, they are sophisticated “walking theatre concierges.”

They wear specially designed red shirts and jackets that say “Got Questions?” on the back. They are also equipped with iPads to share extended show information and the official TKTS app.

TKTS is a project of Theatre Development Fund (TDF), a not-for-profit service organization for the performing arts. TDF has three TKTS Discount Booths: the new Times Square TKTS Booth “under the red glass steps” in the Duffy Square; the Lower Manhattan TKTS Booth at South Street Seaport at the corner of Front and John Streets and the Downtown Brooklyn TKTS Booth in 1 MetroTech Center at Jay Street and Myrtle Avenue Promenade.

Since TKTS first opened for business more than 37 years ago on June 25, 1973, more than 54 million tickets have been sold at discount prices to millions of New Yorkers and visitors.  Those admissions represent more than $1.6 billion in revenue returned to thousands of productions.

[Thanks: http://blogs.orlandosentinel.com]

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