Many T-Mobile iPhone users are expressing concern about a “blue screen of death” appearing on their devices. The T-Mobile iPhones that have been affected with the bug turns blue for a second and then restarts. T-Mobile iPhone users have been experiencing the “blue screen of death” issue over the last 24 hours or so.
The devices that have been affected includes the iPhone 5s, iPhone 6 and iPhone 6 Plus. The restarts happen at about 10 to 30 minute intervals, according to MacRumors. And it is happening on devices that run on iOS 8.1 and 8.3.
Here are some of the tweets that T-Mobile iPhone users wrote about the “blue screen” issue:
It is unknown whether T-Mobile pushed a carrier update, which has been causing the “blue screen” issue. A Reddit user spoke to T-Mobile’s staff and was told that it might be caused by a memory problem. Several people were able to alleviate the issue by doing a hard reset on their device. T-Mobile also told some customers to delete old text messages and set up a factory reset using iTunes.
Some of Engadget’s readers have had luck by disabling Voice over LTE (VoLTE) and LTE. And Reddit user hello2you fixed the problem by disabling the WiFi calling feature and then enabling it again after a few minutes.
This is not the first time that iPhones have been affected by the “blue screen of death.” A couple years ago, I wrote about how the iPhone 5s was experiencing “blue screen” issues while users were working on the free Apple iWork apps. Back then, multitasking between apps also caused the “blue screen” issue.
Hopefully, T-Mobile is able to resolve this issue soon. I have reached out to T-Mobile and will update this article once I hear back.